Sales Terms and Conditions
By making any purchase through this Website www.shop.evima.it, you accept in full these "General Conditions of Sale", therefore we invite you to read them carefully: They constitute the applicable contractual discipline in the relations between the Buyer and Moving Srl, with registered office in Trissino (VI), Via dell'Artigianato, n. 1, P.Iva and C.F. 03196280246, REA VI n. 306242, owner of the EVIMA brand.
Moving Srl is considered the selling party or the "Seller" within these general conditions of sale. The Seller is responsible for any sale concluded through this Website, therefore, we inform you that the Customer Service of Moving Srl is at your complete disposal for all the problems that may arise, including information requests and legal warranty obligations specified below. For this purpose you can contact the number 0445 490777
At the end of the procedure of selection and entry of shipping data, you will be provided with a summary of the data provided, the products selected and the cost of the goods chosen, so that you can verify the content of the order: only then you will be asked for the final consent or a specific confirmation to the electronic transmission of the order (c.d. "Order").
The Order is considered as a contractual purchase proposal addressed to Moving Srl.
Upon receipt of the Order, the latter company sends the Buyer an e-mail message of acceptance (c.d. "Order Confirmation"), provided with identification code, summary of the products selected, shipping and payment methods.
Moving Srl guarantees timely communication even if the Order is not accepted.La invitiamo ad esaminare accuratamente ed a conservare la Conferma d’Ordine ed il codice identificativo ad essa correlato, anche al fine di instradare correttamente ogni sua successiva richiesta di supporto e/o di assistenza.
The Order Confirmation is transmitted electronically to the e-mail address provided by the Buyer during the purchase process. It is however subject to the right of withdrawal according to the terms and conditions of art. 2. The Order can be cancelled until it is forwarded to the systems; once it is submitted it can no longer be modified or cancelled.
In this case you must wait to receive it and, if necessary, exercise the right of withdrawal (art. 2). If the Order is rejected by you, you will still be charged all shipping costs. In the event that your Order consists of several items, you may receive more than one shipment and not all products in one delivery.
As required by the Law (art. 52 and ss. of Legislative Decree 205/2006), where the Buyer is a Consumer (that is, if he is not operating in the context of his business, commercial, craft) has the right to withdraw from any distance selling contract or contract negotiated off-premises.
If you are a Consumer then you have the right to withdraw from the contract, without giving reasons and without penalty, within 14 (fourteen) calendar days.
The period that allows you to withdraw expires after 14 (fourteen) days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of/of the goods/s.
Please take due account of the fact that the purchased product must be returned intact, intact and in its entirety, including packaging and accompanying documentation, otherwise Moving Srl will not be able to provide any refund.
To exercise the right of withdrawal, you must give prior notice to Moving Srl, located in Trissino (VI) cap 36070, in Via dell'Artigianato, n. 1, Italy, of your decision to withdraw from the present contract through an explicit declaration by sending a registered mail a.r. to Moving Srl, located in via dell'Artigianato n.1 - 36070 Trissino (VI), or by sending an e-mail to the following address ordini@evima.it.
In case the product presents a conformity defect attributable to Moving Srl, we ask you to attach to the communication the related photographic documentation.
Moving Srl reserves the right to accept or reject the return request according to its own judgment, in the case that it considers it inappropriate.
In case of acceptance, Moving will send a return form that must be filled in all its parts and inserted inside the packaging.
To comply with the withdrawal period, you simply have to send the communication containing the will to exercise the right of withdrawal before the expiry of the period itself.
All direct shipping costs related to the return of the product/s are chargeable to the buyer in case of exercise of the so-called right of withdrawal while the direct shipping costs related to the return of those products that present conformity defect attributable to Moving Srl will be refunded by the company itself. Once the above mentioned notifications have been made, the return of the product/s must in any case take place within fourteen (14) days from the date of notification of the decision to withdraw from the sales contract.
For the return of the product/s the shipping address is as follows:
MOVING SRL
Via dell'Artigianato, n. 1
3070 Trissino (VI)
Italy
Please take due account of the fact that the purchased product must be returned intact, intact and in its entirety, possibly in its original packaging, complete with accompanying documentation. The Seller is not liable in any way for damage or theft/loss of goods returned with uninsured shipments; upon return, the product will be examined to assess any damage or tampering not resulting from transport, which will be charged to the Customer.
- MasterCard, Visa, Maestro and Postepay credit cards;
It is not possible to pay by bank transfer and cash on delivery.
If you wish to purchase the products with payment of the price by credit card, the bank of reference will immediately verify the validity of the credit card. The Buyer’s credit card information is transmitted via a secure connection directly from the Nexi transaction platform, are acquired by the latter at the request of the Seller and used to process payment transactions.
All deliveries of the products are at the risk of the Seller: the risk will be transferred to the Buyer upon delivery of the products to the latter or to a designated third party, made by the forwarder, carrier or other agent appointed by the Seller for delivery.
No liability for any reason may be charged by the Buyer to the Seller in the event of delay in the execution of the order or in the delivery of the products due to causes not attributable to the conduct of the Seller.
The delivery of the products is generally understood to be street level: the presence of the Buyer or his representative is always required at the place indicated by him and on the day of scheduled delivery.
At the time of delivery of the products, the Customer is required to check: (a) that the number of packages in delivery corresponds to what is indicated in the Order and (b) that the packaging is intact, not damaged or otherwise altered, even in the closing materials.
Any damage to the packaging and/or to the products or the lack of correspondence of the number of packages or the indications must be immediately contested by the Buyer, writing "accepted with reservation" on the delivery receipt of the courier.
In addition, subject to the terms given by the Warranty of the products sold by Moving Srl, the Buyer undertakes to promptly report to the latter company, and in any case no later than 5 (five) calendar days from the date of delivery, any problems relating to the physical integrity, correspondence or completeness of the products received.
In the event of failure to collect within 10 (ten) days the material in stock at the courier’s warehouses due to repeated impossibility of delivery to the address indicated by the Buyer at the time of the Order, the Order will be automatically canceled; In this case, the Seller will refund the amount received as payment, net of the costs for the shipment attempted and failed.
For the issue of the invoice it is necessary to indicate this option during the purchase procedure. The information provided by the Buyer at the time of the Order is authentic: no change in the invoice will be possible after the issue of the same and it will be possible to issue it after the order has been processed to the Buyer who did not provide their VAT number at the time of the Order.
The estimated times for the shipment and delivery of the products are purely indicative and not mandatory, and in any case probably estimated in two/three working days from the Order Confirmation. Therefore, we will not accept - in any case - complaints related to products delivered in any case promptly or within the period of 60 days from the Order Confirmation.
If you are a) Consumer benefits from the "Legal guarantee of conformity" to which the Seller is obliged by law on each good sold: You will be entitled to restore the conformity of the good by repair or replacement, or, if this is not possible, a reduction in the purchase price or termination of the contract. The guarantee operates within two years from the date of delivery of the goods to the Consumer.
You will in any case have the responsibility to report the lack of conformity within two months of its discovery, otherwise you will lose the right to guarantee.
If you b) is not a Consumer benefits from the warranty pursuant to art. 1490 c.c. on every good sold: You will be entitled to a reduction in the purchase price or to the termination of the contract, without prejudice to the possibility of the Seller to repair or replace the damaged good.The guarantee operates within one year from the date of delivery of the goods to the Professional. As a professional you will in any case have the responsibility to report the defect within eight days of its discovery, otherwise you will lose the right to guarantee.
In the event that you find a lack of conformity/ defect on the goods purchased must then denounce the same in writing in the above terms by sending explicit communication to Moving Srl by sending a registered letter a.r. to Moving Srl via dell'Artigianato 36070 Trissino (VI), a e.mail to the following address ordini@evima.it
We ask you to pay particular attention to the fact that Moving Srl cannot, however, be held responsible in case of non substantial differences between the items purchased and their descriptions and illustrative images present in the online catalog of the Site.
For any dispute will be exclusively competent the Court of Vicenza, with the exception of disputes with Consumers that will instead be the responsibility of the Court of the place of residence or domicile of the Consumer Buyer.
The complaint can be submitted online through the platform ConciliaCamera at www.conciliacamera.it or via pec at: info@pec.madeinvicenza.it
Please note that the complaint may also be submitted through the ODR Platform of the European Commission at the link http://ec.europa.eu/odr
Moving Srl is considered the selling party or the "Seller" within these general conditions of sale. The Seller is responsible for any sale concluded through this Website, therefore, we inform you that the Customer Service of Moving Srl is at your complete disposal for all the problems that may arise, including information requests and legal warranty obligations specified below. For this purpose you can contact the number 0445 490777
Art. 1 – Terms and procedure of purchase.
In the negotiating role of "Buyer" and "Customer", you can select one or more products from among those present in the online catalog of the Site www.shop.evima.it and, only if these are available in the same, you can add them to your "Cart". Please note that the maximum number of products that can be purchased with a single Order is ten pieces.At the end of the procedure of selection and entry of shipping data, you will be provided with a summary of the data provided, the products selected and the cost of the goods chosen, so that you can verify the content of the order: only then you will be asked for the final consent or a specific confirmation to the electronic transmission of the order (c.d. "Order").
The Order is considered as a contractual purchase proposal addressed to Moving Srl.
Upon receipt of the Order, the latter company sends the Buyer an e-mail message of acceptance (c.d. "Order Confirmation"), provided with identification code, summary of the products selected, shipping and payment methods.
Moving Srl guarantees timely communication even if the Order is not accepted.La invitiamo ad esaminare accuratamente ed a conservare la Conferma d’Ordine ed il codice identificativo ad essa correlato, anche al fine di instradare correttamente ogni sua successiva richiesta di supporto e/o di assistenza.
The Order Confirmation is transmitted electronically to the e-mail address provided by the Buyer during the purchase process. It is however subject to the right of withdrawal according to the terms and conditions of art. 2. The Order can be cancelled until it is forwarded to the systems; once it is submitted it can no longer be modified or cancelled.
In this case you must wait to receive it and, if necessary, exercise the right of withdrawal (art. 2). If the Order is rejected by you, you will still be charged all shipping costs. In the event that your Order consists of several items, you may receive more than one shipment and not all products in one delivery.
Art. 2 – Right of withdrawal.
As required by the Law (art. 52 and ss. of Legislative Decree 205/2006), where the Buyer is a Consumer (that is, if he is not operating in the context of his business, commercial, craft) has the right to withdraw from any distance selling contract or contract negotiated off-premises.If you are a Consumer then you have the right to withdraw from the contract, without giving reasons and without penalty, within 14 (fourteen) calendar days.
The period that allows you to withdraw expires after 14 (fourteen) days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of/of the goods/s.
Please take due account of the fact that the purchased product must be returned intact, intact and in its entirety, including packaging and accompanying documentation, otherwise Moving Srl will not be able to provide any refund.
To exercise the right of withdrawal, you must give prior notice to Moving Srl, located in Trissino (VI) cap 36070, in Via dell'Artigianato, n. 1, Italy, of your decision to withdraw from the present contract through an explicit declaration by sending a registered mail a.r. to Moving Srl, located in via dell'Artigianato n.1 - 36070 Trissino (VI), or by sending an e-mail to the following address ordini@evima.it.
In case the product presents a conformity defect attributable to Moving Srl, we ask you to attach to the communication the related photographic documentation.
Moving Srl reserves the right to accept or reject the return request according to its own judgment, in the case that it considers it inappropriate.
In case of acceptance, Moving will send a return form that must be filled in all its parts and inserted inside the packaging.
To comply with the withdrawal period, you simply have to send the communication containing the will to exercise the right of withdrawal before the expiry of the period itself.
All direct shipping costs related to the return of the product/s are chargeable to the buyer in case of exercise of the so-called right of withdrawal while the direct shipping costs related to the return of those products that present conformity defect attributable to Moving Srl will be refunded by the company itself. Once the above mentioned notifications have been made, the return of the product/s must in any case take place within fourteen (14) days from the date of notification of the decision to withdraw from the sales contract.
Art. 3 – Effects of withdrawal.
If the Buyer decides to make use of the provisions of art. 2, above, after having sent a communication to Moving Srl, you can enjoy the refund of all payments that the same has made to the same Moving Srl, including delivery costs. Such refunds will be made using the same payment method used for the initial transaction, unless expressly agreed otherwise. The refund can be suspended until the goods are received by Moving Srl for a proper verification of the condition of the product/ s. Moving Srl is not liable in any way for damage or theft/loss of goods returned with uninsured shipments.Art. 4 – Return policies ("How to return a product").
No product purchased online can be withdrawn in the absence of compliance with the indications shown here.For the return of the product/s the shipping address is as follows:
MOVING SRL
Via dell'Artigianato, n. 1
3070 Trissino (VI)
Italy
Please take due account of the fact that the purchased product must be returned intact, intact and in its entirety, possibly in its original packaging, complete with accompanying documentation. The Seller is not liable in any way for damage or theft/loss of goods returned with uninsured shipments; upon return, the product will be examined to assess any damage or tampering not resulting from transport, which will be charged to the Customer.
Art. 5 – Payments
Payments in execution of sales contracts stipulated through the website owned by Moving Srl may be made exclusively through the tools explained to you during the online purchase procedure. You can make your purchases using the following payment methods:- MasterCard, Visa, Maestro and Postepay credit cards;
It is not possible to pay by bank transfer and cash on delivery.
If you wish to purchase the products with payment of the price by credit card, the bank of reference will immediately verify the validity of the credit card. The Buyer’s credit card information is transmitted via a secure connection directly from the Nexi transaction platform, are acquired by the latter at the request of the Seller and used to process payment transactions.
Art. 6 – Shipping of products and accounting documentation.
The Seller can accept orders only with delivery in national territories and in EU countries. The Seller may not accept orders delivered to remote islands or locations. We do not accept shipments to PO Boxes.All deliveries of the products are at the risk of the Seller: the risk will be transferred to the Buyer upon delivery of the products to the latter or to a designated third party, made by the forwarder, carrier or other agent appointed by the Seller for delivery.
No liability for any reason may be charged by the Buyer to the Seller in the event of delay in the execution of the order or in the delivery of the products due to causes not attributable to the conduct of the Seller.
The delivery of the products is generally understood to be street level: the presence of the Buyer or his representative is always required at the place indicated by him and on the day of scheduled delivery.
At the time of delivery of the products, the Customer is required to check: (a) that the number of packages in delivery corresponds to what is indicated in the Order and (b) that the packaging is intact, not damaged or otherwise altered, even in the closing materials.
Any damage to the packaging and/or to the products or the lack of correspondence of the number of packages or the indications must be immediately contested by the Buyer, writing "accepted with reservation" on the delivery receipt of the courier.
In addition, subject to the terms given by the Warranty of the products sold by Moving Srl, the Buyer undertakes to promptly report to the latter company, and in any case no later than 5 (five) calendar days from the date of delivery, any problems relating to the physical integrity, correspondence or completeness of the products received.
In the event of failure to collect within 10 (ten) days the material in stock at the courier’s warehouses due to repeated impossibility of delivery to the address indicated by the Buyer at the time of the Order, the Order will be automatically canceled; In this case, the Seller will refund the amount received as payment, net of the costs for the shipment attempted and failed.
For the issue of the invoice it is necessary to indicate this option during the purchase procedure. The information provided by the Buyer at the time of the Order is authentic: no change in the invoice will be possible after the issue of the same and it will be possible to issue it after the order has been processed to the Buyer who did not provide their VAT number at the time of the Order.
Art. 7 – Delivery time, prices, etc.
All prices of products in the Seller’s online catalogue are inclusive of VAT, applicable by law, as well as transport costs.The estimated times for the shipment and delivery of the products are purely indicative and not mandatory, and in any case probably estimated in two/three working days from the Order Confirmation. Therefore, we will not accept - in any case - complaints related to products delivered in any case promptly or within the period of 60 days from the Order Confirmation.
Art. 8 – Product warranty and liability limitations.
As required by the Law, the warranty on products sold varies depending on whether the Buyer is a Consumer or a Professional (for Consumer means the customer who does not make the purchase in the context of his business, commercial, craft).If you are a) Consumer benefits from the "Legal guarantee of conformity" to which the Seller is obliged by law on each good sold: You will be entitled to restore the conformity of the good by repair or replacement, or, if this is not possible, a reduction in the purchase price or termination of the contract. The guarantee operates within two years from the date of delivery of the goods to the Consumer.
You will in any case have the responsibility to report the lack of conformity within two months of its discovery, otherwise you will lose the right to guarantee.
If you b) is not a Consumer benefits from the warranty pursuant to art. 1490 c.c. on every good sold: You will be entitled to a reduction in the purchase price or to the termination of the contract, without prejudice to the possibility of the Seller to repair or replace the damaged good.The guarantee operates within one year from the date of delivery of the goods to the Professional. As a professional you will in any case have the responsibility to report the defect within eight days of its discovery, otherwise you will lose the right to guarantee.
In the event that you find a lack of conformity/ defect on the goods purchased must then denounce the same in writing in the above terms by sending explicit communication to Moving Srl by sending a registered letter a.r. to Moving Srl via dell'Artigianato 36070 Trissino (VI), a e.mail to the following address ordini@evima.it
We ask you to pay particular attention to the fact that Moving Srl cannot, however, be held responsible in case of non substantial differences between the items purchased and their descriptions and illustrative images present in the online catalog of the Site.
Art. 9 - Applicable law and jurisdiction.
The Purchase Contract between the Customer and Moving Srl is considered concluded in Italy, for the effect it is regulated by Italian Law.For any dispute will be exclusively competent the Court of Vicenza, with the exception of disputes with Consumers that will instead be the responsibility of the Court of the place of residence or domicile of the Consumer Buyer.
Art. 10 – Alternative conciliation procedure
For consumer disputes arising from this contract in the context of the sale of goods and services online between the Seller and the Buyer as a consumer, We guarantee right now our participation in the alternative dispute resolution procedure before the mediation body of the Chamber of Commerce of Vicenza, Made in Vicenza in Via Montale, n. 27 36100 Vicenza (VI); e.mail: mediazione@madeinvicenza.itThe complaint can be submitted online through the platform ConciliaCamera at www.conciliacamera.it or via pec at: info@pec.madeinvicenza.it
Please note that the complaint may also be submitted through the ODR Platform of the European Commission at the link http://ec.europa.eu/odr